Need to see doctor quickly?

The short answer is yes. The Appointment Search Assistant finds appointments for members in more than 85% of cases. However, it does not have access to more appointment availabilities than those available when you search for appointments for free on the Bonjour-santé website. The difference is that if you cannot find an appointment, the Assistant takes over and continues searching for you. Instead of having to repeat your search throughout the day (as needed), you automatically are notified as soon as an appointment matching your criteria becomes available.

It depends. If your clinic offers the Appointment Search Assistant to its patients, you can request that it search for an appointment with your family doctor at your usual clinic. In most cases, however, the Assistant is used to search for walk-in appointments. In those situations, you cannot choose a specific clinic. Instead, the Assistant automatically searches for the first available appointment that matches your criteria within your selected search radius, helping you get care as quickly as possible.

To increase your chances of getting an appointment quickly, it helps to be flexible with the appointment time or clinic offered. With a Bonjour-santé membership, if you cannot find an appointment online, you can ask the Appointment Search Assistant to take over and search for you. Its job is to secure the first available appointment that matches your criteria. As soon as a suitable appointment is found, you’ll be notified by email or text message. Be sure to keep an eye on your devices, the Assistant may find an appointment sooner than you expect.