Bonjour-santé e-consult: Talk to a health professional without leaving your home!

Do you have health-related concerns or questions? With e-consults, you can consult a health professional from the comfort of your own home! This solution is perfect for patients who live in remote areas or who simply cannot nor want to go to a clinic. By phone or videoconferencing, quickly and easily get the support you need.

Bonjour-santé offers patients to e-consult options.

Health advice with Bonjour-santé nurses: 

With the Bonjour-santé membership, members have unlimited access to e-consults with our team of nurses who specialise in physical and psychological health. They can answer your questions, offer advice and, as needed, direct you to the right service for further care. This service is part of a very wide range of health services offered with the membership.

Appointments by e-consult with your family doctor: 

At their sole discretion, some family doctors can offer their patients appointments via e-consult. Visit the Bonjour-santé home page and search for an appointment with your doctor. If your doctor offers appointments via e-consult, remote appointment options will be displayed. Simply select the one that suits you best. The doctor can assess your symptoms, forward your prescription to a pharmacy if required, or refer you to the appropriate services for ongoing care.

E-consult is a simple, useful option accessible throughout the province that offers many advantages:

  • No need to go to a medical clinic in person
  • Reduced risk of spreading the virus
  • Fast: an e-consult lasts 15 minutes on average
  • Simple: no complicated hardware or software to install
  • High level of patient satisfaction!

Maurice, Montérégie

First experience with a virtual doctor and I was pleasantly surprised! Practical, fast and in the comfort of my own home!

Sabrina, Montréal

The concept is very interesting. It’s nice being able to consult a doctor without going to a clinic and within very reasonable delays. I will without a doubt use this service again.

Eric / Rive-nord

Quick, efficient, courteous and in the comfort of my own home; then, the pharmacy called to tell me when my prescription was ready! Wow, we are finally in 2020!

Want to see more? Visit our testimonials page!

If the clinic and/or doctor offers the e-consult service and your reason for consulting meets the e-consult criteria, the search engine will offer you appointment options both at a clinic AND by e-consult. You will then be able to choose the appointment you want.

*This service, offered at no cost by Bonjour-santé for the duration of the COVID-19 pandemic, offers many advantages.

You have questions? consult our FAQ